Payment Policy

Welcome to Vitaluxe. We are committed to providing a secure, seamless, and transparent shopping experience for our global customers. This Payment Policy outlines the terms and conditions regarding payments made on our website across our primary shipping destinations: the United States, Canada, United Kingdom, Australia, and New Zealand.

1. Accepted Payment Methods

To offer maximum convenience, we accept a variety of trusted and secure payment options at checkout:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, and JCB.

  • Digital Wallets: PayPal, Apple Pay, Google Pay, and Shop Pay.

  • Express Checkout: Accelerated checkout via supported gateways for faster processing.

All payments must be fully authorized and cleared before your order is processed and dispatched.

2. Currencies & Display Pricing

  • Base Currency: All official transactions, invoices, and prices at checkout are calculated in USD (United States Dollars) unless otherwise specified by your localized checkout currency selector.

  • Multi-Currency Display: For customer convenience, prices may be displayed in your local currency (USD, CAD, GBP, AUD, NZD). However, final settlement will be processed in USD or your local currency equivalent based on your payment provider’s daily conversion rate.

  • Conversion Fees: Vitaluxe is not responsible for any international transaction or foreign exchange conversion fees applied by your bank or credit card issuer.

3. Taxes, Customs, and Import Duties

Duties, taxes, and import regulations vary depending on your delivery location:

  • United States & Canada: Applicable state/provincial sales taxes (e.g., GST/PST/HST) will be calculated and applied at checkout where required by law.

  • United Kingdom & Australia: Orders under regional tax thresholds (e.g., £135 for the UK, AUD $1,000 for Australia) generally include applicable VAT/GST at checkout.

  • New Zealand & International Imports: Any customs duties, import tariffs, or local clearance charges levied by your country’s customs authority upon arrival are the sole responsibility of the recipient.

4. Payment Security & Encryption

Your financial security is our top priority:

  • PCI-DSS Compliance: Our checkout infrastructure is powered by industry-leading payment processors adhering to PCI-DSS Level 1 Standards (the highest level of security certification).

  • SSL Encryption: All sensitive payment data transferred between your device and our server is encrypted using 256-bit SSL (Secure Sockets Layer) technology.

  • No Storage of Card Data: Vitaluxe does not store, process, or have access to your full credit card numbers or sensitive payment credentials on our servers.

5. Order Verification & Anti-Fraud Protection

To protect our customers against unauthorized transactions:

  • All orders undergo automated fraud risk screening upon submission.

  • We reserve the right to flag, hold, or cancel any order that appears suspicious or fails billing address

 

CONTACT INFORMATION

VITALUXE - GETVITALUXE.COM

Address: C. Plateros #71 Col. Los Virreyes, Nogales, Sonora, México.

Email: Support@getvitaluxe.com

Phone: 1 (631) 3234 449

Opening Hours:

Monday to Friday - 9:00 AM to 5:00 PM

 

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